Waiter, Club Lounge Jobs In Dubai | Mandarin Oriental Hotel Group

Waiter, Club Lounge Jobs In Dubai | Mandarin Oriental Hotel Group

Take guest beverage or food orders and input them to the point-of-sale system. Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times. Establish rapport with guests to build loyal and satisfied customers. Ensure knowledge of menu and restaurant promotions and any special offers.

Responsibilities:

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization

Requirements:

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus