Unified Communication Engineer Jobs in Dubai | Multiple Vacancy

Unified Communication Engineer Jobs in Dubai | Multiple Vacancy

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Job: To operate within the context of Unified Communication solutions. Must be trained and certified on PABX/UC, CC solutions of any of the following products Alcatel Lucent, Cisco, Avaya, Mitel. The engineer will be part of the support team to Analyse, Design, Build, test and deploy the unified communication solutions.

Responsibilities:

• Coordinate with presales and sales team to design ICT solution as per requirement of customer.
• Implement the solution as specified.
• After sales support maintenance as per SLA signed with customers.
• Plan, configure and oversee the implementation of Unified communication solutions in co-ordination with customers, principals, service providers, and business partners to ensure implementation meets design parameters.
• Providing post-sales support to customers.
• Advanced Diagnostics (Tier 3 Technical Support) for Unified Communication Solutions 🙁 i.e. Integration between hardware & software, messaging, UC/CC, CTI, applications, call accounting, recording and Complex multi-vendor solutions. )

Requirements:

• Graduate engineer or Diploma holder in Electronics / Telecom / IT/ computer science.
• Must have minimum 5 years of experience in Alcatel Lucent Voice/UC solutions or from similar vendor.
• Technical Subject matter expertise on of Alcatel Lucent Unified Communication Solutions.