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Team Supervisor Jobs In Dubai | CHANEL

CHANEL

Team Supervisor Jobs In Dubai | CHANEL

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Based in our the Middle East Client Services Center in Dubai providing support to our clients in UAE, the Team Supervisor will be in charge of the daily follow up of the team ensuring the level of excellence and the respect of Chanel client relationship philosophy, with a personalized approach for each clients. He/She will be in charge of contributing to the team planning, coordinating the training and the overall team task list and organization.

Responsibilities:

  • Ensuring the respect of the planning
  • Ensure that all the procedures are shared with the teams and that there are followed
  • Daily team briefing and Weekly briefing on “what’s going on” this week (product launch, event … ) making sure the team is constantly aware of what is going on
  • Follow up of the KPIs: remind the achievement of the previous day in term of service level and quality.

Requirements:

  • Assertive, you have a capacity of analysis, autonomy, very good stress, and you are very well organized – very precise in during execution
  • You are flexible, able to multi-task and work a varied schedule.
  • You show agility and proficiency with office tools ( Excel ) and Sales Force is a plus
  • At ease with feedbacks and emotions management, you are good to develop and support people.
  • Middle Eastern markets knowledge would be a plus
  • You present a positive energy and foster a spirit of team collaboration. You have a sense of pride working for Chanel and passionately uphold our standards, our objectives and our vision to always offer the best client service.

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