Strategic Account Manager (Group Medical Insurance) Jobs In Dubai | Bayzat

Strategic Account Manager (Group Medical Insurance) Jobs In Dubai | Bayzat

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How we got to where we are today, and the reason we will continue to thrive, is by hiring best-in-class talent and building a culture that allows people to be the truest, most authentic, and unpretentious versions of themselves.

Responsibilities:

• Consistently achieve KPIs each quarter
• Execute all phases of the account retention/renewal lifecycle
• Develop and deliver world-class customer service on an ongoing basis
• Educate and train existing and new potential customers on insurance products, mechanics, and regulatory requirements
• Collaborate with cross-functional teams to optimize efficiency to improve customer service
• Efficiently manage day-to-day servicing and operations (policy renewals, endorsements, claims, pre-approvals, escalations… etc)
• Onboard customers to the Bayzat platform, while also monitoring and driving utilization
• Proactively build and maintain good working relationships with all key stakeholders (internal and external)
• Effectively manage and develop your assigned Service Account Manager

Requirements:

• 3-5 years of experience in a B2B or account management position (2 years of insurance industry experience preferable)
• Relationship building with both internal and external stakeholders (C-suite, upper and mid-level executives)
• Excellent verbal and written communication
• Strategic and critical thinking
• Commercial acumen and problem-solving
• Obsessively organized and detail oriented (excellent at prioritization)
• High level of emotional resilience and empathy
• Technical Skills: Intermediate MS Office (Salesforce skills preferable)