Store Customer Support Specialist Jobs In Dubai | SMEDistrict

Store Customer Support Specialist Jobs In Dubai | SMEDistrict

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We are looking for an experienced and dedicated store customer care for our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff. and must have experience in digital marketing.

Responsibilities:

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.

Requirements:

• High school diploma or GED.
• A bachelor’s degree in business administration, financial management, or equivalent qualification preferred.
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Extensive experience with preparing budgets, and financial and expense reports.
• In-depth knowledge of product and consumer trends, and marketing strategies.
• Exceptional interpersonal skills in dealing with employees and customers.
• Competency in retail management software, such as AIM and NetSuite.
• Proficiency with spreadsheet and word processing software.
• Excellent written and verbal communication skills.