Software Engineer Jobs In Dubai 2023 | Sherman Global Management Consultants

  • Full Time
  • Dubai, UAE
  • 30000 USD / Year

Sherman Global Management Consultants

Software Engineer Jobs In Dubai 2023 | Sherman Global Management Consultants

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Job Description

  • Develop flowcharts, layouts and documentation to identify requirements and solutions.
  • Write well-designed, testable code.
  • Testing new software and fixing bugs.
  • Shaping the future of our systems.
  • analyse user requirements
  • write and test code, refining and rewriting it as necessary and communicate with any programmers involved in the project
  • research, design and write new software programs (e.g. business applications or computer games) and computer operating systems


  • Minimum 8-10 years of Avaya experience who should be well versed with POM, IVR, CMS, SBCE, SM,ACD, Altitude, Harmony Recording and WFO, Omni Channel + AIC applications.
  •  He should possess T3 Level of troubleshooting provides an comprehensive level of log analysis.
  • Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
  • Should have In-depth technical Knowledge of server and VM architecture.
  • Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
  • Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
  • Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
  • Certifications will be a value Add for multiple applications.

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