Sherman Global Management Consultants
Software Engineer Jobs In Dubai 2023 | Sherman Global Management Consultants
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- Develop flowcharts, layouts and documentation to identify requirements and solutions.
- Write well-designed, testable code.
- Testing new software and fixing bugs.
- Shaping the future of our systems.
- analyse user requirements
- write and test code, refining and rewriting it as necessary and communicate with any programmers involved in the project
- research, design and write new software programs (e.g. business applications or computer games) and computer operating systems
- Minimum 8-10 years of Avaya experience who should be well versed with POM, IVR, CMS, SBCE, SM,ACD, Altitude, Harmony Recording and WFO, Omni Channel + AIC applications.
- He should possess T3 Level of troubleshooting provides an comprehensive level of log analysis.
- Should be good at Application level understanding and should be comfortable performing Upgrades and patch updates.
- Should have In-depth technical Knowledge of server and VM architecture.
- Should have Advanced Networking troubleshooting skill, Voice packet analysis Call Routing architecture, hence defining detail Analytics for contact center process.
- Speech Analytics reporting is a must as upgrade is in pipeline once WFO is in our bucket.
- Working knowledge of Complex call Routing architectures In past experiences is must Vendor management, Client management.
- Certifications will be a value Add for multiple applications.
To apply for this job please visit www.bayt.com.