Senior Manager – Performance & Planning Jobs in Dubai


Senior Manager – Performance & Planning Jobs in Dubai

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1- Senior Manager – Performance & Planning
Job: Full Time
Location: Dubai, UAE


We’re looking for a talented individual to join our Performance & Planning function within our Operations department. This person is responsible for building the performance strategy for the market and driving operational efficiency and performance – ultimately ensuring that our network is operating at excellent efficiency and service levels.

Job Responsibilities:

  • Long term strategy – Ability to build out comprehensive plan of the market (1 year and beyond) and effectively identify and quantify trade-offs required to achieve targets
  • Using analytics to improve the delivery network – Increase the availability, reliability and efficiency of the network
  • Matching supply and demand – Using a range of measures to forecast both consumer demand and rider supply distribution, ultimately ensuring that there are enough riders in the right place at the right time, at all times.
  • Continuously identifying opportunities for improvement – Identifying, prioritising, managing, and executing projects (with end-to-end ownership) to improve operational performance in line with business priorities (e.g. target calibration, zone review, network load analysis)

Job Requirements:

  • Inquisitive – Infectiously curious, thoughtful and able to question the status-quo
  • Resilient – Strong work ethic alongside an ability to tackle and bounce back from complex challenges and issues
  • 5+ years of experience working in fast-paced environments
  • Problem solving – Ability to diagnose and dissect highly complex problems in network efficiency, and solving them effectively and efficiently

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