Senior Client Executive Jobs In Dubai | Kantar
Kantar is the world’s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and fast-moving consumer goods.
- Be a key point of contact for routine deliverables & requests of the client’s business, attending onsite days and owning all related client data requests and project briefs
- Deliver a highly responsive service to clients, continuing to build good relationships and trust with your contact
- Account Handling (COMMERCIAL)
- Be responsible for managing your own day-to-day workload on the area of the business you have responsibility for and establishing priorities with the client as needed Anticipate client demands and proactively find solutions, rather than just answering requests
- Personally de-brief key contacts on any requests / project briefs that you have completed
- When faced with a problem adopt a positive, solution-driven attitude
- Train client users on software and data interpretation
- Highlight and escalate client concerns with any Worldpanel deliverables and help identify potential issues as they arise
- Offer your opinion and recommendations to your team manager regarding the relevance & effectiveness of regular deliverables and general client servicing in order to ensure the service’s high standard is maintained.
- Share best practices and efficient ways of working with other team members Basic Data & Tracking (KNOWLEDGE)
- Assume responsibility for checking and reviewing any regular reports that are sent out to your client contacts to ensure their accuracy and relevance
- Production and interpretation of Special analyses with a focus on finding patterns in the data, highlighting key points and making recommendations
- Analysis & Insight (KNOWLEDGE)
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