Retail Sales & Customer Service Jobs in UAE | IKEA Careers


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Retail Sales & Customer Service Jobs in UAE | IKEA Careers

Optimise the IKEA shopping experience in your shop to secure satisfied customers and increase sales. Maximise sales in your area of responsibility using knowledge of your particular product range, your topsellers,3 Aces and 1 King and the local market and customers. You use IKEA tools and the experience and expertise of your colleagues. You support the efficient working of the IKEA mechanical sales system to ensure the continued success of the IKEA Concept.

Job Responsibilities:

  • Actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
  • Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
  • Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
  • You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.

Job Requirements:

  • The right attitude and behaviour to sell actively and help customers to buy.
  • Understanding of customer behaviour.
  • Understanding and active use of the Selling the IKEA way manual.
  • Knowledge of the IKEA product range, including service products.

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