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Retail Education Manager Jobs In Dubai | L’Oréal
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Description:
Deliver and implement Retail Education strategy for the GCC, both supporting the worldwide brand strategy while making it locally relevant at the service of business. Ensure brand message & image are successfully conveyed at counters through BAs. Provide local markets Training teams with all tools and materials to ensure perfect consumer experience and product knowledge within the field teams (multi-languages English/Arabic).
Job Responsibilities:
- Provide training directives and materials multi-languages to local trainers for new BA inductions, new product trainings, sales techniques and specific BA development trainings.
- Roll out of company tools and programs for field teams.
- Follow up with local teams performance tracking & assessment tools associated with all the training performed + in link with business results
- Integrate Education with Commercial/Retail and Brand teams to ensure Retail Excellence. Integrate 360 approach to the field teams trainings (Sales, Marketing, PR, Digital)
- Manage and monitor Education budget (orders, uniforms, trainings, travels, expenses, gifting..)
Job Requirements:
- Minimum 5 years experience as Trainer OR a minimum of 3-4 years experience in training or retail management.
- Passion for cosmetics & luxury
- Adaptability – able to adapt to different teams, categories, markets
- People & service oriented – generous, friendly, patient, dedicated, adaptable
- Pro-active – dynamic, enthusiastic, team player, entrepreneur, committed, self-driven, open-minded, willing to learn
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