Retail Assistant Manager Jobs | SeaWorld Abu Dhabi Careers
To ensure a smooth and efficient operation in retail department in relation to the core process: thus directly impacting on the delivery of the experience. The position ensures that retail outlets, sales carts and photo booth / revenue partners always meet the highest standards of cleanliness, presentation and visual display. Manages the team of direct reports in such a manner that the departments’ performance always reaches or exceeds our customers’ expectations. Some minor administrative duties.
Job Responsibilities:
Manages a team of Team Leaders and their respective front line colleagues to include their on and off the job training, daily attendance, grooming, coaching, appraisals and personal development plans
Compiles duty schedules for their area on a monthly basis ensuring that annual leave plans support operational readiness and ensure sufficient time off to colleagues
Plan, book and deliver on and off job training as required to ensure best possible service standards as well as colleague development
Openly communicate appropriate and useful information through various channels to include department meetings and briefings