Restaurant Manager Jobs In Dubai | Nathan & Nathan

Restaurant Manager Jobs In Dubai | Nathan & Nathan

A Modern European and Asian cuisine fine dining restaurant in Dubai is looking to hire a Restaurant Manager who’s responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. The person will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage the restaurants good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements:

• Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role
• Preferably in an Independent Entity setup
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational, and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus