Reservations Agent Jobs in Ras Al Khaimah | Hilton Careers

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Reservations Agent Jobs in Ras Al Khaimah – Job Description

1- Reservations Agent
Job: Full Time
Location: Ras Al Khaimah, UAE

General Description:

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

Job Responsibilities:

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards

Job Requirements:

  • A passion for delivering great customer service
  • A highly professional telephone manner and excellent communication skills
  • Outstanding administration and organizational skills
  • Intermediate computer proficiency