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Hilton Hotels
Reservations Agent Jobs in Ras Al Khaimah | Hilton Careers
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
Job Responsibilities:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
Job Requirements:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency