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Reservations Agent Jobs in Fujairah | NOVOTEL Careers
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A reservationist is someone who works in customer service and takes reservations for customers. They typically work at a front desk of an office or company in a customer-facing position. They assist customers over the phone and in person, answering their questions and organizing their travel or reservation plans.
Job Responsibilities:
- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
Job Requirements:
- Guest focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English and Arabic
To apply for this job please visit careers.accor.com.