Reservations Agent for Conrad Jobs In Dubai | Hilton
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A Reservations Agent for Conrad Dubai will serve as the main contact for room reservations at the hotel and is responsible to offer an excellent service and influence the Guest decision to stay at the property.
- Answer incoming phone calls by following the hotel’s telephonce etiquette at all times.
- Convert inquiries into contracted business.
- Respond positively to sales inquiries to develop future sales leads.
- Identify sales leads, as appropriate.
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation.
- Provide prompt and efficient service while maintaining the hotels brand standards.
- Previous experience in similar role.
- A passion for delivering great customer service.
- Excellent professional telephone manners and etiquette.
- Excellent communication skills (oral and written).
- Outstanding administration and organizational skills.
- Good computer proficiency.
- Arabic language skills.
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