Reem Hospital | Information Desk Officer Jobs in Abu Dhabi 2023

To deliver an exceptional patient experience for all patients, relatives and visitors.To ensure smooth ground operations pertaining to Information Desks and to be hands on with day to challenges and report back where applicable to Patient Experience Supervisor.Understand and respect client confidentiality.

Responsibilities:

• Support in Registration when and if needed
• Assist all patients, visitors and guests with directions and way finding
• Ensuring close coordination with all departments to ensure smooth patient journey
• Assist patient with Portal registration and follow up on any reports
• Promoting and assisting all patients with available products and services at Reem
• Escalating evidence-based feedback, and suggestions for improvements with PX Supervisor

Requirements:

• Education: High School
• Concentrate for extended lengths of time
• Tolerate frequent interruptions and accommodate readily to changing work priorities.
• Readily and effectively communicate with others, both verbally and in writing.
• Good command in written and spoken English, Arabic fluency is an advantage.
• Presentable and pleasing personality