Reception Manager – Toyota & Lexus Jobs in Dubai

Al Futtaim

Reception Manager – Toyota & Lexus Jobs in Dubai

We are currently looking for experienced Reception Manager to work for Al Futtaim Motors – Toyota & Lexus in Dubai. The main responsibility of this role is to provide a supervisory management function for all Service Advisors. To lead a reception team ensuring efficient and professional manner is maintained.

Job Responsibilities:

  • Ensure that all Reception Hosts and Service Advisors provide a “Customer Centric” environment that is geared to the highest level of customer satisfaction and promotes our Customer Service Values.
  • Accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time.
  • Ensure that all reporting staff demonstrates a high level of sifting, sorting, sweeping, spick n’ span and safety that promotes a customer centric environment.
  • To adhere to all departmental procedures

Job Requirements:

  • Degree in Mechanical Engineering or any technical automotive related field
  • 2-3 years’ recent experience as a Reception Supervisor or Manager in the automotive industry
  • Ability to communicate effectively and must have a strong analytical, communication and inter-personal skills alongside with supervisory competence
  • Problem solving & leadership skills & can lead changes in the workplace

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