Raffles Club Agent (Chinese Speaker) Jobs In Dubai | RAFFLES

RAFFLES

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Raffles Club Agent (Chinese Speaker) Jobs In Dubai | RAFFLES

Greet guests at all times in a friendly and helpful manner Register and room all Raffles Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements
Maintains cashier float and ensure accurate daily report of all money received

Responsibilities:

  • Good level of engagement with guests
  • Ability to work cohesively as a team with a multi-cultural workforce
  • Excellent communication skills in English and Chinese
  • High level of integrity, enthusiasm, dedication, support for continuous improvement
  • Good knowledge of Front Office

Requirements:

  • Post-Secondary school education or Diploma from School for Tourism & Hotel Management
  • Minimum 1 – 2 years’ relevant experience in customer service/guest relations
  • Maintain exemplary department standards of behavior and appearance and attitude
  • Ensure that Reception and Lounge work area is clean and in an orderly state at all times

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