Raffles Club Agent (Chinese Speaker) Jobs In Dubai | RAFFLES

Raffles Club Agent (Chinese Speaker) Jobs In Dubai | RAFFLES

Greet guests at all times in a friendly and helpful manner Register and room all Raffles Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements
Maintains cashier float and ensure accurate daily report of all money received

Responsibilities:

• Good level of engagement with guests
• Ability to work cohesively as a team with a multi-cultural workforce
• Excellent communication skills in English and Chinese
• High level of integrity, enthusiasm, dedication, support for continuous improvement
• Good knowledge of Front Office

Requirements:

• Post-Secondary school education or Diploma from School for Tourism & Hotel Management
• Minimum 1 – 2 years’ relevant experience in customer service/guest relations
• Maintain exemplary department standards of behavior and appearance and attitude
• Ensure that Reception and Lounge work area is clean and in an orderly state at all times