Raffles Club Agent (Chinese Speaker) Jobs In Dubai | Accor

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Raffles Club Agent (Chinese Speaker) Jobs In Dubai | Accor

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

Responsibilities:

  • Good level of engagement with guests
  • Ability to work cohesively as a team with a multi-cultural workforce
  • Greet guests at all times in a friendly and helpful manner
  • Register and room all Raffles Club guest arrivals according to established procedures
  • Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system
  • Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements
  • Maintains cashier float and ensure accurate daily report of all money received

Requirements:

  • Excellent communication skills in English and Chinese
  • High level of integrity, enthusiasm, dedication, support for continuous improvement
  • Good knowledge of Front Office
  • Minimum 1 – 2 years’ relevant experience in customer service/guest relations

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