Operations Manager – Villas Front Office Jobs In Dubai | Jumeirah

Operations Manager – Villas Front Office Jobs In Dubai | Jumeirah

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An opportunity has arisen for an Operations Manager to join our Villa Fteam in Jumeirah Zabeel Saray.

Responsibilities:

• Source new partners to increase market share (concierge companies, high end travel agents, relocation companies, etc)
• Maximise revenue generation based on source market analysis.
• Develop annual Royal Residence strategy together with DOM and DOSM supporting overall hotel’s Commercial Plan aimed to deliver financial targets.
• Establish annual revenue targets for the Royal Residences and utilize as measurement tool.
• Record Sales activities and accomplishments through Sales force
• Contribute to overall Commercial Strategy of JZS through collaboration with Sales, Marketing and Revenue leadership.

Requirements:

• Able to converse and resolve guest complaints/issues in a calm and professional manner
• Detail-oriented, organized and very flexible with working extended hours
• Energetic with a positive attitude
• Diploma or Degree equivalent Hotel related education
• Minimum 02 years hotel leadership experience, including Guest Service / Sales Supervisory/Management experience
• Proficient in OPERA PMS
• Proficient in Windows – Word, Excel, PowerPoint