Computer Network Systems
NOC Team Lead Jobs In Dubai | Computer Network Systems
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CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.
- Efficiently manage, and lead the team of IT NOC operations engineers.
- Ensures that the team is following the standard process as per the agreement with the customers.
- Act as the escalation point for all requests and incidents and solve project issues effectively.
- Responsible for managing the incident management process effectively through the incident life cycle and managing the communication with the stack holders.
- Facilitating work-around solutions to ensure system recovery with minimal business impact
- Strongly maintain the SLA as per the company’s requirement
- Point of contact for all Major incidents.
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