Lead, Sales Administration (Mandarin Speaker) Jobs In Dubai | Confidential

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Job Responsibilities:

Provide troubleshooting guidance for customer orders, account statuses and relevant problems.
Supervise sales support team and provide adequate coaching/training to ensure consistent quality of support.
Manage sales tracking tools and report on important information.
Review pending orders and specific customer’s requests to ensure excellent customer service and customer experience.
Suggest sales support process improvements.

Job Requirements:

Bachelor Degree in Business Administration, International business, or in related field
At least 5 years working exposure or experience in the similar role
Experience in International Trading Company
Mandatory fluency in English
Proficiency in Mandarin (Spoken, Written & Read) is a must (as this role will liaise with Chinese speaking stakeholders)
Leadership and management skills with previous supervisory experience is required
Willing to relocate to the job location