IT Support Specialist Jobs In Dubai | Michael Page

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Description:

You’ll be responsible for maintaining and improving the quality of IT support within the Dubai and Abu Dhabi offices.

Responsibilities:

Provide technical support and assistance to end-users for hardware, software, and network-related issues.
Troubleshoot, diagnose and resolve technical problems related to hardware, software, and network connectivity.
Install, configure, and maintain hardware and software, including workstations, printers, servers, and networking equipment.
Create and maintain documentation of technical issues and resolutions.
Work collaboratively with team members and other departments to provide technical solutions.
Participate in projects related to system upgrades, implementations, and migrations.

Requirements:

Bachelor’s degree in computer science or related field, or equivalent work experience.
7-12 years of overall experience in IT support.
Experience providing support in a Windows 10/11 and iOS environment.
Experience providing support on Microsoft Office products, particularly Word/Outlook. Office 365 experience helpful, Exchange and SCCM.
Ability to travel and work outside of regular business hours when required.