IT Support Coordinator Jobs in Dubai | dnatatravel Careers


IT Support Coordinator Jobs in Dubai | dnatatravel Careers

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Performs a variety of complex information technology coordinating and analytical duties to ensure smooth delivery of technology services. Coordinates, assists and trains others to support the operation of computer hardware, software, and peripherals within large and complex IT systems.

Job Responsibilities:

  • Provide 1st level support for dnata Travel applications
  • Analyse the service incidents (app. support) received directly from end users & incidents raised by technical vendors which are categorized as functional
  • Ensure service incidents are resolved within SLA, providing continuous updates to business users on status
  • Guide business users on adhering to Standard Operating Procedures & Business Processes on systems

Job Requirements:

  • Degree or Honours (12+3 or equivalent)
  • Additional qualification in IT / Computer Science or ITIL or Service Management is an advantage, but not mandatory
  • Minimum 3 years’ experience of which at least 2 years in a Service Desk role
  • Demonstrated problem solving & process improvement experience

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Requirements of Qatar construction company job vacancies 2023

  • Professional CV
  • Passport Original
  • Copy of 1st Page Passport
  • Original Degree,Diploma certificate
  • Copy Degree,Diploma certificate
  • Original Experience certificate, if available
  • Copy of Experience Certificate, If available
  • Original CNIC
  • Copy of CNIC
  • Passport size Photo background white 10
  • Passport size photo background Blue 10
  • Eligibility Criteria:

  • At least any good experience in the relevant field against which you are applying.
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  • So if you fulfill the requirements then you are directed to apply as per the following Posts.
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  • Excellent communication skills in both written & verbal English.
  • Have strong communication skills.
  • You should have at least one year of relevant work experience.