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ICT Support Engineer Jobs in Dubai | Al Futtaim Careers

Al Futtaim

ICT Support Engineer Jobs in Dubai | Al Futtaim Careers

Take the lead on ICT Services practice, support the sales team to implement comprehensive solutions, and provide support in post-sales activities related to Data networks, Wi-Fi, Core Infrastructure (Servers & Storage) & Applications

Job Responsibilities:

  • Provide solution functional expertise to ensure proper implementation of a proposed design,
  • Prepare High-Level & low-level design documents.
  • Install, configure and Troubleshoot the Data networks, Wi-Fi Networks, and Core Infrastructure services.
  • Generation Wi-Fi active Heatmaps for final handover
  • Follow the internal field service mechanism.
  • Weekly report on all active projects
  • Weekly information on all open & closed service tickets
  • Follow the proper escalation matrix

Job Requirements:

  • Installation & configuration of Servers & Storage hardware (HPE, Dell).
  • Wired & Wireless and Cloud-based Networks solutions: Cisco, Aruba, Dell, Alcatel, Ruckus.
  • Microsoft-based Infrastructure Solutions, VMWare.
  • Knowledge of the technical aspects of storage, server, backup, and virtualization hardware, software, and architecture.
  • Good knowledge of Voice & IP Telephony, Wireless, VMware, SD-WAN, Antivirus & Network Management Software

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  • Professional CV
  • Passport Original
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    • Eligibility Criteria:

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