Responsibilities:

Provide guests a unique and outstanding experience.
Exhibit a friendly and professional demeanor in all guest interactions, warmly welcome and orient guests and provide effective and efficient guest service.
Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet
Display a friendly and professional manner in all interactions with guests
and colleagues
Assist guests with general inquiries about the hotel and its facilities, as well as daily events and functions
Inspect the rooms of VIP guests prior to their arrival at the hotel
Ensure that lobby is manned and to cover shifts for lobby duty in accordance with the daily roster
Conduct curb side check ins and escorting of guests to the rooms
Assist with check ins, check outs, and concierge duties when needed
Prepare next day’s arrival list, along with amenities requisition.
Check arrivals list for the following day, allocate rooms for VIP guests and guests with special requirements.
Order and ensure timely delivery of amenities for all arrival and in-house and Suite guests.

Requirements:

Entry level or Minimum 1 year role as a Guest Relations Executive/Agent or a similar role in 5 star hotel of multicultural environment
Strong interpersonal and communication skills
Sufficient computer knowledge (Microsoft Office, HotSOS, and Opera PMS)

Hotel Receptionist Jobs in Dubai for Freshers | Jumeirah Careers