A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
Job Responsibilities:
Consistently offer a professional and friendly greeting, and provide engaging service
Assist guests regarding food and beverage menu items in an informative and helpful way
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Job Requirements:
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Work cohesively and collaboratively as part of a team