Hostess Jobs In Dubai | Hilton

Hostess Jobs In Dubai | Hilton

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A Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
• Has a good knowledge of the restaurant’s sitting arrangements.
• Comply with hotel security, fire regulations and all health and safety legislation..

Requirmeents:

• Positive attitude
• Good communication skills (oral and written)
• Committed to delivering high levels of customer service.
• Excellent grooming standards
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.