Guest Services Supervisor Jobs in Dubai | Hilton Hotels Careers

Guest Services Supervisor Jobs in Dubai | Hilton Hotels Careers

A Guest Services Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

Job Responsibilities:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work

Job Requirements:

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills