Guest Service Officer for Conrad Jobs In Dubai | Hilton

Guest Service Officer for Conrad Jobs In Dubai | Hilton

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As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Officer for Conrad Dubai truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

Responsibilities:

• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

Requirements:

• Previous experience in cash handling
• Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
• Conflict resolution experience
• Russian/ Arabic/ German or Turkish speaker