Guest Service Agent Jobs In Dubai | Rotana

Guest Service Agent Jobs In Dubai | Rotana

If yes then do not wait and apply for Rotana , They are currently providing employment opportunities to both experienced professionals and fresh employees. You can simply send them an online job application. If they find you capable then they will absolutely call you for the hiring process. If you want to know more about this company then please read it thoroughly.

Guest Service Agent Jobs In Dubai | Rotana

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We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

Responsibilities:

• Offer consistently professional, friendly, warm and engaging service
• Give a warm welcome and check in guests taking into account the established SOPs
• Check out of departing guest in accordance with the established standards
• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

Requirements:

• You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel.
• Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
• The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character.
• You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Salary and Benefits

Rotana Undoubtedly, Ingles has attained a reliable position in the market. Now, let’s take a look at the perks and the advantages that this organization offers to its employees.

How To Apply For

Are you interested in applying for Rotana Job If yes then hit the button below and submit your CV online today. Please make sure that your curriculum vitae is informative, to-the-point and interesting. It is supposed to tell completely about you in your absence. Employers generally do not have a lot of time to read all the CVs so it should be short and professional.