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Guest Relations Officer (Chinese Speaker) Jobs In Dubai | A3malouna

A3malouna

Guest Relations Officer (Chinese Speaker) Jobs In Dubai | A3malouna

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Description:

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

Responsibilities:

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Requirements:

  • Proven experience as a Guest Relations Officer
  • Familiarity with hospitality industry standards
  • Proficiency in English; knowledge of additional languages is a plus
  • Computer literacy
  • A customer-oriented and professional attitude
  • An outgoing personality
  • Outstanding communication abilities
  • Excellent organizational and time-management skills
  • Diploma or BSc/BA in Hospitality Management is preferred

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Requirements of Qatar construction company job vacancies 2023

  • Professional CV
  • Passport Original
  • Copy of 1st Page Passport
  • Original Degree,Diploma certificate
  • Copy Degree,Diploma certificate
  • Original Experience certificate, if available
  • Copy of Experience Certificate, If available
  • Original CNIC
  • Copy of CNIC
  • Passport size Photo background white 10
  • Passport size photo background Blue 10

    • Eligibility Criteria:

  • At least any good experience in the relevant field against which you are applying.
  • After All Those having Good work and Good experience in Gulf Countries will be preferred Most. But Duration will be 3 months in which the company shall offer,
  • So if you fulfill the requirements then you are directed to apply as per the following Posts.
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  • Person of another nationality, a permanent permit to work will be required.
  • Have a high school diploma/graduation or equivalent
  • Person of another nationality, a permanent permit to work will be required.
  • Excellent communication skills in both written & verbal English.
  • Have strong communication skills.
  • You should have at least one year of relevant work experience.