Front Office Duty Manager Jobs in Dubai | One&Only Resorts Jobs

Front Office Duty Manager Jobs in Dubai | One&Only Resorts Jobs

In this role, you will be responsible for ensuring the smooth operation of our reception area ensuring our guest satisfaction is to the highest standard through supporting and working with our company procedures & policies. In this position you will report to the Front Office Manager and directly supervise shifts of up to 10 colleagues at a time.

Job Responsibilities:

• Keep track of monthly, quarterly and yearly goals
• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies

Job Requirements:

• Proven experience within a 5-star hotel or resort environment
• Demonstrate experience in a supervisory capacity within a front office department
• Can make sound independent decisions and deal with guests and colleagues at all levels
• You will also display sound communication skills and have confident and mature persona