Front Office Assistant Jobs in Dubai | Marriott International Jobs

Click For More Jobs: Click Here

1- Front Office Assistant
Job: Full Time
Location: Dubai, UAE

Description:

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Payment types such as room charges, cash, checks, debit, or credit. All check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

Responsibilities:

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.

Requirements:

• High school diploma or GED.
• Formal qualification in office administration, secretarial work, or related training.
• 2-3 years of experience in a similar role.
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.