Front Desk Attendant Jobs In Dubai | Chalhoub Group

Chalhoub Group

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Front Desk Attendant Jobs In Dubai | Chalhoub Group

Our Front Desk Attendant is responsible for all front office operations such as handling company incoming and outgoing telephone calls, dispatching of mail, couriers and time sheets. The job holder is the single point of contact for all messages and information

Responsibilities:

  • Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
  • Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
  • Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Maintain guest reservation system Receive, sort, and route mail, with courier and deliveries
  • Manage the mail room by allocating mail space for each department/company
  • Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
  • Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
  • Arrange for public transportation if requested by guests
  • Maintain up-to-date telephone lists Perform other clerical duties as needed, such as filing, photocopying, and collating

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

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