F&B Support Expert Jobs In Dubai | St. Regis Hotels

F&B Support Expert Jobs In Dubai | St. Regis Hotels

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Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

Responsibilities:

• Knowledge of guest service fundamentals and experience building a guest first culture in food & beverage
• Ability to provide guests with information around when to purchase items and in what quantity, as well as storage tips
• Experience in Food & Beverage business fundamentals; department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies
• Knowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandising

Requirements:

• Deliver an exceptional guest experience, providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over task.
• Uphold and maintain the execution of the Food and Beverage Standards.
• Understand how operational procedures impact shortage and profitability.
• Execute food and beverage processes including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, QMOS and backstock.
• Execute fast-mover inventory by proactively adding and removing items as seasonality, ad, transitions and demand require.
• Use sampling and suggestive selling to promote products and increase sales.
• Partner with vendors to proactively set and maintain vendor plannograms, transitions and backroom space.