F&B Service Expert Jobs In Dubai | Autograph Collection

F&B Service Expert Jobs In Dubai | Autograph Collection

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Responsibilities:

• Knowledge of guest service fundamentals and experience building a guest first culture in food & beverage
• Ability to provide guests with information around when to purchase items and in what quantity, as well as storage tips
• Experience in Food & Beverage business fundamentals; department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies
• Knowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandising

Requirements:

• Previous food or grocery experience preferred, but not required
• Welcoming and helpful attitude toward guests and other team members
• Learn and adapt to current technology needs
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow a multi-step processes