Duty Manager Jobs in Dubai | Hilton Hotels Jobs 2023

Hilton Hotels

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Duty Manager Jobs in Dubai | Hilton Hotels Jobs 2023

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.

Job Responsibilities:

  • Occupy the hotel lobby and other public areas, particularly at busy times
  • Engage Guests in conversation and provide general assistance
  • Manage, record, and resolve promptly all Guest complaints
  • Meet and greet VIP Guests and major corporate clients upon arrival

Job Requirements:

  • Previous supervisory experience in Front Office within the hotel/leisure/retail sector
  • Good knowledge of Health and Safety and security procedures
  • Calm, efficient and the ability to work well under pressure
  • Excellent leadership skills and exceptional communication skills

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