Dispatch Engineer Jobs In Dubai | Avaso Technology Solutions

Dispatch Engineer Jobs In Dubai | Avaso Technology Solutions

Candidates will be responsible for performing various managed client services including, but not limited to: IMAC, Break/Fix, Conference Room Support, Cabling, Deskside Support, Networking Solutions, Disaster Recovery, and Security. This role combines strong technical and problem-solving skills with an emphasis on delivering exceptional customer service.

Responsibilities:

• Repair, install, and configure IT equipment including end user desktops, laptops, printers, and network equipment.
• Perform software upgrades to desktops, laptops, tablets, and servers.
• Provide technical support on operational or maintenance aspects of system equipment.
• Diagnose mechanical, hardware, software and systems failures using established procedures.
• Troubleshoot and resolve advanced desktop, server, network, and active directory related issues.
• Perform virus detection and removal.

Requirements:

• Degree in Computer Science or a related field or technical training.
• 2+ years of experience in technical support (equivalent combination of education and experience will be considered)
• A+ Certification required to work on client accounts.
• Demonstrated knowledge of Microsoft Systems (Windows Platform, MS SQL, MS Exchange, WSUS, Active Directory, DC/DNS/DHCP), backup, storage, and antivirus systems and related devices.