Delivery Station Liaison Jobs in Dubai | Amazon Careers

Delivery Station Liaison Jobs in Dubai | Amazon Careers

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1- Delivery Station Liaison
Job: Full Time
Location: Dubai, UAE

Description:

It also allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues. The job requires excellent planning skills and a strong inclination to achieve goals. Excellent individual analytical and problem-solving skills are required in order to offer timely solutions and timely deliveries.

Job Responsibilities:

• Communicating with customers directly via phone and email
• Resolving conflicts and setting appropriate expectations with customers
• Clearly understanding and responding appropriately to, the issues that customer present.
• Working autonomously, making complex analytical decisions with little or no guidance.
• Communicating with third party couriers
• The Delivery Station Liaison provides on-site localized customer service to enable effective realtime investigation of a parcel’s location and how Amazon can deliver it to the customer as quickly as possible.

Job Requirements:

• Fluent english (written/spoken)
• 1 to 2 years of experience in Customer Service
• Experience with Microsoft Office, Outlook, Word and Excel
• Self-discipline, quick learning, diligence and proactivity
• Available to travel for a week of training