Delivery Station Liaison Jobs in Dubai | Amazon Careers

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Delivery Station Liaison Jobs in Dubai | Amazon Careers

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1- Delivery Station Liaison
Job: Full Time
Location: Dubai, UAE

Description:

It also allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues. The job requires excellent planning skills and a strong inclination to achieve goals. Excellent individual analytical and problem-solving skills are required in order to offer timely solutions and timely deliveries.

Job Responsibilities:

  • Communicating with customers directly via phone and email
  • Resolving conflicts and setting appropriate expectations with customers
  • Clearly understanding and responding appropriately to, the issues that customer present.
  • Working autonomously, making complex analytical decisions with little or no guidance.
  • Communicating with third party couriers
  • The Delivery Station Liaison provides on-site localized customer service to enable effective realtime investigation of a parcel’s location and how Amazon can deliver it to the customer as quickly as possible.

Job Requirements:

  • Fluent english (written/spoken)
  • 1 to 2 years of experience in Customer Service
  • Experience with Microsoft Office, Outlook, Word and Excel
  • Self-discipline, quick learning, diligence and proactivity
  • Available to travel for a week of training

To apply for this job please visit www.amazon.jobs.