Customer Support Specialist Jobs In Dubai | Agoda


Customer Support Specialist Jobs In Dubai | Agoda

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If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists to be based in our Seoul office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in Korean, we would love to hear from you!


  • You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
  • Professionally handle high volume of inquiries from clients and customers
  • You will be accountable for meeting individual (KPIs) and team goals
  • Understand and deliver business strategies and improve customer services through the execution of self-service
  • Continuously identify work process improvements


  • Immaculate telephone manners and communication skills
  • Excellent listening skills, critical-thinker with attention to detail
  • Minimum typing speed of 35 words per minute
  • Willing to work rotating shifts
  • Ability to work in both a team environment and autonomously
  • Demonstrate high degree of integrity and confidentiality

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