Customer Success Specialist Jobs In Dubai | HRcom


Customer Success Specialist Jobs In Dubai | HRcom

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Hiring Organization HRcom
Job Location Dubai, United Arab Emirates
Date Posted Dec/01/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Customer Success Specialist Jobs In Dubai | HRcom - The Human Resources Social Network

List Of Vacant Positions (Newly Updated)

Customer Success Specialist Jobs Dubai, United Arab Emirates


Customer Success Specialist is a customer’s advocate and is responsible for ensuring customer feedback is heard and acted upon Responsibilities -Develops Healthy Customer Relationships -Evaluates and Analyzes Customer Needs -Onboards New customers -Acts as a Customer Advocate -Promotes Customer Loyalty Qualification Excellent communication skills


  • Establish clear client retention goals
  • Process milestones for the clients and employees to work toward
  • Assist customers with setting up and navigating programs or software
  • Upsell services and products with the brand image
  • Promote value through customer experience
  • Assist in creating training courses and educational materials
  • Review customer complaints and concerns and seek to improve the customer experience


  • 0-1 year of experience
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Experience in managing a diverse group and training each according to company standards
  • A communications or marketing degree is preferred