Customer Service Executive Jobs In Dubai | Fabrics Construction

Customer Service Executive Jobs In Dubai | Fabrics Construction

Relaying extensive product information to customers. Closing sales for the company. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services.

Responsibilities:

• Welcome & greet patients & ask query of the patient as per set checklist & company procedure.
• Patient demographic data and accurate eligibility are entered in the HIS registration modules.
• Help in Registration form & Insurance form fill up
• Check the patient category – Insured Patient, Corporate Patients (check the staff list), HMO,
• Act as first level of Problem Solving and grievance handling of patients.
• Maintain cordial patient relations.
• Ensure patients are informed if a doctor is running late or called out.
• Ensure reception area is well maintained, neat and clean.

Requirements

• Good communication skills.
• Demonstrate good customer handling skills.
• Managing Vision and Purpose | Shows an appreciation of the established team priorities and drive team performance in alignment functional goals.
• Building Partnership | Displays flexibility to changes in own work area, is able to cope with ambiguous situations without undue anxiety and pressure.
• Delivering Patient Excellence | Probes to uncover potential requirements, focuses teams’ activities on driving service excellence, responds to queries with genuine concern and drives the same in the team.