Customer Service Agent Jobs in Dubai 2023 | ENOC Careers

Customer Service Agent Jobs in Dubai 2023 | ENOC Careers

Under the general supervision of the Al Sayara Supervisor he is primarily responsible for conducting the following jobs – Collection of customer advice from the supervisor. Going to customer’s location to pick up the vehicle on motorbike. Examining the vehicle visually for any pre-collection damages and noting the same, if any, on the Customer’s Advice

Responsibilities:

• Carries out the service to the satisfaction of the customer.
• In Al Sayara Express service he receives the customer and makes him comfortable in the Sayara Service enclave and proceeds to complete his/her vehicle transaction as quickly as possible.
• In pick-up (VIP) service he delivers the vehicle back safely to the customer’s location with the invoices and refunds, if any.
• Tries to make new business contacts and obtain referrals where possible.

Requirements:

• Good general education (minimum high school level)
• Valid motorbike and light vehicle driving license.
• Basic technical knowledge about vehicles.
• Good communication skills Smart appearance and well-groomed (uniform provided)