Customer Service Agent Jobs in Dubai 2023 | ENOC Careers
Under the general supervision of the Al Sayara Supervisor he is primarily responsible for conducting the following jobs – Collection of customer advice from the supervisor. Going to customer’s location to pick up the vehicle on motorbike. Examining the vehicle visually for any pre-collection damages and noting the same, if any, on the Customer’s Advice
- Carries out the service to the satisfaction of the customer.
- In Al Sayara Express service he receives the customer and makes him comfortable in the Sayara Service enclave and proceeds to complete his/her vehicle transaction as quickly as possible.
- In pick-up (VIP) service he delivers the vehicle back safely to the customer’s location with the invoices and refunds, if any.
- Tries to make new business contacts and obtain referrals where possible.
- Good general education (minimum high school level)
- Valid motorbike and light vehicle driving license.
- Basic technical knowledge about vehicles.
- Good communication skills Smart appearance and well-groomed (uniform provided)