Customer Care Representative Jobs In Dubai | Santaf Holdings

Santaf Holdings

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Customer Care Representative Jobs In Dubai | Santaf Holdings

To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.

 Responsibilities:

  • Be part of the Telemarketing activities during campaigns.
  • Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
  • Call customers to get follow feedback on their visits to ATM.
  • Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
  • Support the reception in managing the courtesy vehicles.

Requirements

  • High school Certificate
  • 1- 2 years’ Relevant Experience
  • Customer Service skills / Certification is an advantage

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