Consultant (Field Service Management) Jobs In Dubai | IFS

IFS

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Consultant (Field Service Management) Jobs In Dubai | IFS

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

Responsibilities:

  • Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
  • Seeking opportunities to increase customer satisfaction and deepen customer relationships.
  • Understanding customer business needs and guiding them in the most effective usage of IFS Products.
  • Leading and owning the solution definition and scope for the Service Management portion of the IFS Solution.
  • Identifying and bridging the gap between the customer’s business requirements and IFS Products.
  • Conducting customer training sessions and workshops.
  • Guiding and assisting the customer with testing and Go Live cut-over strategies.
  • Contributing to the continuous improvement of existing IFS products, processes and methodology.

Requirements:

  • Expertise in business process mapping and deployment.
  • Strong problem-solving ability, analytical skills and strategic thinking.
  • Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.
  • Excellent communication and presentation skills at the executive level.
  • Ability to work independently and within a team setting.
  • Fluent in English and local language, both oral and written.
  • Ability to travel nationally and internationally.

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