Consultant (Field Service Management) Jobs In Dubai | IFS

Consultant (Field Service Management) Jobs In Dubai | IFS

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

Responsibilities:

• Acting as a trusted advisor in articulating and critically evaluating customer-specific business solutions.
• Seeking opportunities to increase customer satisfaction and deepen customer relationships.
• Understanding customer business needs and guiding them in the most effective usage of IFS Products.
• Leading and owning the solution definition and scope for the Service Management portion of the IFS Solution.
• Identifying and bridging the gap between the customer’s business requirements and IFS Products.
• Conducting customer training sessions and workshops.
• Guiding and assisting the customer with testing and Go Live cut-over strategies.
• Contributing to the continuous improvement of existing IFS products, processes and methodology.

Requirements:

• Expertise in business process mapping and deployment.
• Strong problem-solving ability, analytical skills and strategic thinking.
• Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.
• Excellent communication and presentation skills at the executive level.
• Ability to work independently and within a team setting.
• Fluent in English and local language, both oral and written.
• Ability to travel nationally and internationally.