Concierge Agent Jobs in Dubai | SOFITEL Careers

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Concierge Agent Jobs in Dubai | SOFITEL Careers

To provide accurate information concerning hotel facilities, venues and functions and to handle all guest inquiries.

Job Responsibilities:

  • Assist guests with all inquiries, both hotel and non-hotel related
  • Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known
  • Maintain good relationship with Airport Concierge
  • Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date

Job Requirements:

  • Good English language verbal communication skills 
  • Ability to work cohesively with co-workers and managers as part of a team
  • Ability to be attentive to guest needs, remaining calm and courteous at all times
  • Secondary/High School education
  • Minimum two years experience as a Concierge or in a related position

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