Concierge Agent Jobs in Dubai | SOFITEL Careers

To provide accurate information concerning hotel facilities, venues and functions and to handle all guest inquiries.

Assist guests with all inquiries, both hotel and non-hotel related
Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known
Maintain good relationship with Airport Concierge
Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date

Good English language verbal communication skills
Ability to work cohesively with co-workers and managers as part of a team
Ability to be attentive to guest needs, remaining calm and courteous at all times
Secondary/High School education
Minimum two years experience as a Concierge or in a related position