Client Service Associate Jobs in Abu Dhabi | Cartier Careers

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1- Client Service Associate
Job: Full Time
Location: Abu Dhabi, UAE

Description:

Client Service Associate is an Ambassador of the Maison and a member of a boutique team. . He advises the clients and responds to clients requests while getting constantly their satisfaction and loyalty and meeting excellence service standards. He/she abides by the rules, policies and procedures of the Cartier after sales service.

He/She knows the Luxury environment, the Brand, the collections.

Job Responsibilities:

• Upholds the ideals of the Cartier Client Experience with a clear understanding of luxury service requirements
• Embodies the excellence of the service. Responsible for welcoming each client, offering a personal interaction.
• Understand the client request and find proper solutions to satisfy their needs.
• Explain, in client friendly wording, technical explanations of service. Comfortable working through client objections to mandatory vs. optional services
• Monitors the CS files and sales accessories linked with service.

Job Requirements:

• 3-5 years within a client facing role
• Able to work under pressure in a fast, dynamic enviroment
• Client Centric & Solution focused mindset
• Excellent communication skills
• Russian Language is a must