Call Center Representative Jobs In Dubai | ENC Career LLC

ENC Career LLC

Call Center Representative Jobs In Dubai | ENC Career LLC

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Looking for a Call Center Representative in Dubai, United Arab Emirates (UAE)

Job Responsibilities:

  • Respond to or make calls to clients to learn about and address their needs, complaints or other issues with products
  • Build lasting relationships with clients and other call center team members based on trust and reliability
  • Make use of software, databases, scripts as well as tools appropriately
  • Respond efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported
  • Make sales or recommendations for products or services that may better suit client needs
  • Adhere to all company policies as well as procedures
  • Strive to meet or exceed call center metrics while providing excellent consistent customer services

Job Requirements:

  • The applicant must have a Degree in a business related course
  • Experience in a call center or similar position required
  • Good customer service and communication skills required
  • Strong time management and decision making skills
  • Good computer knowledge required
  • Must be customer-focused, detail oriented and efficient
  • Must be polite, reliable, knowledgeable and adaptable

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